So you have leads.
Do you know how many are acted upon? How many are won? Are you alerted when a lead is not responded to on time?
tmLeadTrack™ is our web-based application developed to accept, assign and manage sales leads or information requests that come from various input sources (phone, web, walk-ins, etc).
Once received, tmLeadTrack™ will assign the lead to the appropriate user and ‘alert’ them via e-mail, SMS message or (as upgrade option) via telephone call. Lead response is tracked based on pre-defined time limits and if no response is entered by the sales or customer service rep assigned, it re-assigns the lead and alerts a second, and then third tier supervisor to ensure all leads are followed up on.
The tracking and reporting feature will allow management to view, in real-time, all incoming leads, response times, unanswered leads, etc. to better manage their business and increase sales/customer service.
And finally, as the system is built upon the tmSuite™ application base, all user management, information forms, tracking and alert management are completely customizable by the user; making the solution adaptable to any business type with sales or customer service tracking needs.
Suggested verticals who could benefit from this solution:
- B2B or B2C product sales
- Auto sales
- Home builders/ real estate
- Software re-sellers
- And more!
Is this right for you? Give us a call to schedule a consultation to see how we can help close the loop on your sales opportunities!